CTech has both domestic and offshore resources! Unlike many other companies that
offshore their work to India without knowledge of where the work is actually being
done, CTech owns and operates (CTech InfoSolutions Private Limited) as its
own state-of-the-art medical transcription production environment in New Delhi,
India.
Medical Transcription Outsourcing has been a national trend over the last decade,
with organizations choosing to focus on core job functions in an effort to contain
costs. Transcription is often outsourced in an effort to reduce overhead costs,
ensure consistent workflow, and accelerate the facility’s revenue flow by providing
timely reimbursement for care. Offshore resources for transcription can further
reduce costs for a facility.
As reported by MTIA and AHDI there are an insufficient number of qualified medical
transcriptionists in the United States and the total number of qualified medical
transcriptionists has not grown quickly enough to keep up with the increasing demand
for transcribed reports. Training transcriptionists internally is expensive for
employers who are dealing with decreasing profit margins, as healthcare providers
are forced to cut costs everywhere possible.
CTech views itself as a progressive, global company with employees positioned all
over the United States and India. CTech does provide its clients with successful
offshore and domestic solutions for medical transcription. As part of the long-term,
trusting relationship, CTech practices full disclosure with clients, meaning that
if a client is required to keep their work with domestic resources then CTech will
provide contract documentation to that effect. Many of CTech’s most successful implementations
and ongoing client operations have utilized a "blended" approach to domestic and
offshore. For example, some work types would stay with domestic resources and some
would be the responsibility of CTech’s offshore resources.
