CTech has both domestic and offshore resources! Unlike many other companies that offshore their work to India without knowledge of where the work is actually being done, CTech owns and operates (CTech InfoSolutions Private Limited) as its own state-of-the-art medical transcription production environment in New Delhi, India.

Medical Transcription Outsourcing has been a national trend over the last decade, with organizations choosing to focus on core job functions in an effort to contain costs. Transcription is often outsourced in an effort to reduce overhead costs, ensure consistent workflow, and accelerate the facility’s revenue flow by providing timely reimbursement for care. Offshore resources for transcription can further reduce costs for a facility.

As reported by MTIA and AAMT there are an insufficient number of qualified medical transcriptionists in the United States and the total number of qualified medical transcriptionists has not grown quickly enough to keep up with the increasing demand for transcribed reports. Training transcriptionists internally is expensive for employers who are dealing with decreasing profit margins, as healthcare providers are forced to cut costs everywhere possible.

CTech views itself as a progressive, global company with employees positioned all over the United States and India. CTech does provide its clients with successful offshore and domestic solutions for medical transcription. As part of the long-term, trusting relationship, CTech practices full disclosure with clients, meaning that if a client is required to keep their work with domestic resources then CTech will provide contract documentation to that effect. Many of CTech’s most successful implementations and ongoing client operations have utilized a “blended” approach to domestic and offshore. For example, some work types would stay with domestic resources and some would be the responsibility of CTech’s offshore resources.